Retail

NEXT GENERATION RETAIL

 

Retailers are operating in a stark environment. Not only are they navigating cut-throat financial difficulties, but they’re facing significant operational, supply chain, inventory and fulfilment challenges too. Servicing this increasing complexity is hard, so agility and expertise is needed. Our team of experienced retail consultants provide digital and IT consulting services to many of the world’s top retailers. From leading grocers to fashion houses, beauty and logistics providers. They routinely deliver innovative strategies, rapid turnkey processes and next-generation technology solutions.

Feature

Unified Commerce & The New Normal

 

How can retailers survive and thrive post-COVID-19? If no one spends, everyone suffers. To restore confidence for businesses and consumers, people need to start spending again, and retailers need to be the catalyst that sparks this. In our joint ebook with Sitoo, we explore the biggest challenges retailers are facing and how unified commerce can help you overcome them to achieve positive business growth.

Data and AI White Paper

HOW RETAILERS USE OUR SERVICES

 

AUTOMATION

Reshape your retail business with automation, creating fewer layers and a more efficient workforce that is empowered by real-time data and analytics.

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DIGITAL INNOVATION

Advance your functional performance through better technology and advanced analytics.

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DEEP DATA CAPABILITIES

Generate accurate data sets to help boost sales and understand customer behaviour, reward their loyaly and increase personalisation.

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ENTERPRISE AGILE®

Speed up your operations and delivery by adopting BJSS’ Queen’s Award for Enterprise-winning Enterprise Agile® approach.

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SOCIAL COMMERCE

Converge your retail business with social media so your consumers can connect with your brand and products more easily.

Learn more >

E-COMMERCE

Cultivate strong, rounded capabilities to create and prepare for a variety of scenarios systematically.

Learn more >

AUTOMATION

Reshape your retail business and its value chain with automation, creating fewer layers and a more efficient workforce that is empowered by real-time data and analytics.

Automation helps retailers to reinvent and continuously improve their offerings and experiences to meet evolving customer expectations.

With BJSS’ expertise, retailers can rely on automation to become more than just another technology tool. It will create a key enabler for lasting, transformative change. This important piece of digital transformation can be achieved quickly and effectively, often using legacy systems and existing technology investments.

We achieve Automation through Technology & Engineering, Data & AI and Digital Transformation.

DIGITAL INNOVATION

Advance your functional performance through better technology and advanced analytics.

It is crucial to maintain the health and resilience of your technology estate. It has a clear and fundamental role in enabling your operation and the relationships with your customers.

Put simply: technology enables engagement, education and experience. And in our post-COVID-19 world, these three areas will be of even greater importance. It enables broad gains in productivity, enhances speed and efficiency across a range of services and products and provides significant value through increased revenues and reduced costs.

BJSS helps retailers to digitally transform into agile organisations. We redefine the end-to-end customer journey to enable retailers to anticipate needs, adapt and evolve. Then we deliver modern IT systems, in addition to unifying data and optimising the supply chain.

We achieve Digital Innovation through Technology & Engineering, Cloud & Platform, Managed Service, Data & AI, Strategy, Design and Digital Transformation.

Deep Data Capabilities

Generate accurate data sets to help boost sales and understand customer behaviour, reward their loyalty and increase personalisation.

Retailers are continuously looking for new ways to reinvent themselves and boost sales. But part of the answer lies in something you already own – data.

Accurate data will be vital for your business when it comes to understanding customer behaviour, rewarding their loyalty and offering increased personalisation.

Our talented team of data scientists and data engineers can help you create customer datasets, artificial intelligence and machine learning, so you can target products and offers more effectively. We’ll also help you to maintain appropriate stock levels and improve your customer service.

Enterprise Agile

Speed up your operations and delivery by adopting BJSS’ Queen’s Award for Enterprise-winning Enterprise Agile® approach.

In an increasingly competitive industry, with increasing customer demands, agility is now a must for retailers.

Agile retailers are three times faster at transitioning from ideation to implementation and two times more likely to take bold risks to transform their customer experience.

Working with our leading team of agile coaches, we can help your business move away from heavily matrixed models and setting up small, cross-functional teams that use concept Sprints to design, test and scale initiatives.

Social Commerce

Converge your retail business with social media so that your consumers can connect with your brand and products more easily.

Consumers demand convenience more than ever before. And retailers must be able to provide a seamless experience to satisfy these needs. Servicing this increasing complexity and volatility is expensive, and there are constraints in terms of human and physical capacity.

Social commerce is helping to create a seamless experience by reducing the friction between the start of the shopping journey right through to product selection. Our consultants will help you adopt this buying channel which is set to go mainstream in the next few years.

E-COMMERCE

Cultivate strong, rounded capabilities to create and prepare for a variety of scenarios systematically.

Social-distancing measures have led to altered buying habits which are unlikely to shift back once we return “to normal.”

With disruption comes uncertainty, and retailers must ensure they can respond rapidly to fast-changing circumstances across every part of their business.

We’ll support you in developing strategies to overcome future threats such as new market entrants, digital enhancement, data protection and digital resilience.

Retail

SUCCESS STORIES

Case Study

Simplified Delivery Processes at Waitrose

Case Study

Delivering Co-op Membership

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