Build enterprise digital resilience
Retail & Consumer Markets
Bridge the divide between physical and digital and create retail experiences that keep customers coming back for more.
Differentiating your retail offer for profitable growth
As consumer behaviour evolves, retailers face immense pressure to adapt. Despite consumers’ reduced spending and shifting priorities, their demand for choice, personalisation, affordability and seamless experiences across sales channels continues to grow.
We work with retailers to imagine and deliver high-quality digital solutions for these challenges, using cutting-edge technology underpinned by extensive retail experience and industry best practices.
Whether designing Customer and Product 360 strategies, powered by GenAI for actionable insights, modernising applications in the cloud to improve performance and reduce costs, or designing and implementing business process improvements for greater efficiency, BJSS will help you deliver the right outcomes for your business.
Who we can help
Grocery and Supermarkets
BJSS is dedicated to revolutionising the grocery and supermarket industry through cutting-edge application development and e-commerce solutions, empowering businesses to optimise operations and elevate customer engagement. With deep data capabilities, retailers can generate accurate data sets to help boost sales and understand customer behaviour, reward their loyalty and increase personalisation.
Home and DIY
In the home and DIY industry, innovative digital strategies and technologies are utilised to pioneer solutions in social commerce, e-commerce, and digital innovation, delivering transformative experiences and enhancing customer engagement. We help you to advance your functional performance through better technology and advanced analytics.
Fashion and High Street
In fashion and high street retail, e-commerce, and data-driven strategies are harnessed to revolutionise customer interactions and fuel business expansion. When it comes to social commerce, converge your retail business with social media, allowing consumers to connect with your brand and products more easily.
Speciality Retail
In specialty retail, digital strategies and technologies lead the way in driving social commerce and digital innovation solutions through transformative approaches. We’ll support you in developing e-commerce strategies to overcome future threats such as new market entrants, digital enhancement, data protection, and digital resilience.
What we do
Deep Data Capabilities
Use data science and generative AI to build deeper customer relationships, improve business processes and develop innovative products and services. BJSS has the deep data capabilities needed to surface actionable insights and drive positive outcomes.
Social Commerce
Reduce friction in your customers' shopping experiences by bringing your products directly to the social media channels they love.
Digital Innovation
We work in partnership with our retail clients to imagine, design and launch digital innovations that transform the experience delivered to their customers across all channels.
Rapid Innovation
Guided by the industry best practices set out in our award-winning Enterprise Agile® approach, we deliver high-quality engineering and development capabilities to create cloud-native services and modernise legacy applications.
E-commerce
Establish or enhance your online capabilities to create a seamless retail experience where your customers can interact with you however, wherever, and whenever they want.
Success stories
Evolving Specsavers’ Online Appointment Booking
Success stories
Improving The Customer Experience at Beauty Bay
Beauty Bay, the global online beauty retailer, teamed up with BJSS to enhance its customer experience, boost scalability for growth, and facilitate data-driven decision-making. Its staff can now quickly access product availability, and the company can process 65,000 orders in a mere 40 minutes.
Success stories
Re-Engineering Waitrose's Device Apps & Delivery Processes
Success stories
Evolving The Loyalty Scheme Of A Major UK Grocer
Insights
View allThe Shifting Retail Landscape: Five Trends Reshaping The Industry
Learn more about the changing landscape of customer expectations and the ever-blurring lines between physical and...
DownloadTop Stores That Are Innovating Retail Technology In 2023
BJSS explored and critiqued some of the most notorious and unique store concepts in New York, both as a retail...
DownloadHow Retailers Can Overcome Barriers to AI Adoption
With clear opportunities for retailers to leverage their customer data, we share four approaches retailers can take to...
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