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Build enterprise digital resilience

Retail & Consumer Markets

Bridge the divide between physical and digital and create retail experiences that keep customers coming back for more.

Retail & Consumer Markets

Differentiating your retail offer for profitable growth

As consumer behaviour evolves, retailers face immense pressure to adapt. Despite consumers’ reduced spending and shifting priorities, their demand for choice, personalisation, affordability and seamless experiences across sales channels continues to grow.

We work with retailers to imagine and deliver high-quality digital solutions for these challenges, using cutting-edge technology underpinned by extensive retail experience and industry best practices.

Whether designing Customer and Product 360 strategies, powered by GenAI for actionable insights, modernising applications in the cloud to improve performance and reduce costs, or designing and implementing business process improvements for greater efficiency, BJSS will help you deliver the right outcomes for your business.

Who we can help

Grocery and Supermarkets

Grocery and Supermarkets

BJSS is dedicated to revolutionising the grocery and supermarket industry through cutting-edge application development and e-commerce solutions, empowering businesses to optimise operations and elevate customer engagement. With deep data capabilities, retailers can generate accurate data sets to help boost sales and understand customer behaviour, reward their loyalty and increase personalisation.

Home and DIY

Home and DIY

In the home and DIY industry, innovative digital strategies and technologies are utilised to pioneer solutions in social commerce, e-commerce, and digital innovation, delivering transformative experiences and enhancing customer engagement. We help you to advance your functional performance through better technology and advanced analytics.

Fashion and High Street

Fashion and High Street

In fashion and high street retail, e-commerce, and data-driven strategies are harnessed to revolutionise customer interactions and fuel business expansion. When it comes to social commerce, converge your retail business with social media, allowing consumers to connect with your brand and products more easily.

Speciality Retail

Speciality Retail

In specialty retail, digital strategies and technologies lead the way in driving social commerce and digital innovation solutions through transformative approaches. We’ll support you in developing e-commerce strategies to overcome future threats such as new market entrants, digital enhancement, data protection, and digital resilience.

What we do

Deep Data Capabilities

Use data science and generative AI to build deeper customer relationships, improve business processes and develop innovative products and services. BJSS has the deep data capabilities needed to surface actionable insights and drive positive outcomes.

Social Commerce

Reduce friction in your customers' shopping experiences by bringing your products directly to the social media channels they love.

Digital Innovation

We work in partnership with our retail clients to imagine, design and launch digital innovations that transform the experience delivered to their customers across all channels.

Rapid Innovation

Guided by the industry best practices set out in our award-winning Enterprise Agile® approach, we deliver high-quality engineering and development capabilities to create cloud-native services and modernise legacy applications.

E-commerce

Establish or enhance your online capabilities to create a seamless retail experience where your customers can interact with you however, wherever, and whenever they want.

Automation

Automate complex, time-consuming processes to free up a more productive, efficient workforce powered by real-time data and analytics.

The new solutions we’ve developed with BJSS are powering better decision making and reducing operational risks. With a single view of the truth and a reliable, scalable platform, we have improved our service levels and can now focus on enhancing the customer experience.” 
Marcus Sims, Chief Technology Officer - Beauty Bay

Insights

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The Shifting Retail Landscape: Five Trends Reshaping The Industry
The Shifting Retail Landscape: Five Trends Reshaping The Industry

Learn more about the changing landscape of customer expectations and the ever-blurring lines between physical and...

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Top Stores That Are Innovating Retail Technology In 2023
Top Stores That Are Innovating Retail Technology In 2023

BJSS explored and critiqued some of the most notorious and unique store concepts in New York, both as a retail...

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How Retailers Can Overcome Barriers to AI Adoption
How Retailers Can Overcome Barriers to AI Adoption

With clear opportunities for retailers to leverage their customer data, we share four approaches retailers can take to...

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Find out how we can make a difference to you.