MAXIMISE THE VALUE OF YOUR CUSTOMER INTERACTIONS WITH NEXT-GEN TECH

    Are manual processes and lack of in-house resources holding you back from providing quick and tailored solutions for your customers?

    In a time where consumers are constantly adopting new technologies in hope of increasing efficiency and convenience, it's more vital now than ever to stay up-to-date with your customers' expectations.

    BJSS offers retailers a mix of tech business consultancy and rapid software solutions to achieve in days what typically takes months to build and operate.

    Get in touch with our team:
    We will work with you to:
    identify

    Identify and protect new revenue streams by leveraging new routes to your customers with omni-channel.

    innovate Discover how to innovate rapidly and future-proof your tech with hypothesis-based development and skilled engineering.
    customer-1 Identify what your customers really want, build processes around their needs, and maximise your interactions.
    analytics Gain insight on real time analytics and effective loyalty rewards using automation, personalisation, and robust data ecosystems.

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    • Bullets are great
    • For spelling out benefits and
    • Turning visitors into leads.
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    “We’ve come a long way with BJSS. We’ve bottom-up re-architected the solution, wholesale changed the technology and moved from a monthly release cycle to a platform that we can use to demonstrate value daily and scale as we grow. We continue to work with them because they add value beyond the technical achievements, bringing expertise in agile and quality engineering, and a collaborative approach to allow us to achieve our ambitions globally.”

    Glen Leakey - Global Digital Transformation Director

    NO IN-HOUSE TECH RESOURCES? NO PROBLEM!

    With over 30 years of experience in tech innovation, BJSS has gained real-world knowledge of the challenges faced by the retail industry, providing the flexibility to scale the service behind the capability with proven models.

    Our retail experts provide digital and IT consulting services to many of the world’s top retailers.

    From leading grocers to fashion houses, beauty and logistics providers, we routinely deliver innovative strategies, rapid turnkey processes and next-generation technology solutions to help you automate your processes, generate value and leverage new routes to your customers.

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    “BJSS introduced a more efficient delivery process enabling us to confidently deploy changes across all Waitrose stores in a fraction of the time and with greatly improved quality.”

    Charles Webb, Head of IT Delivery, Waitrose & Partners

    TOP STORES THAT ARE INNOVATING RETAIL TECHNOLOGY IN 2023

    As advancements in immersive mobile and online technologies drive demand to pure digital shopping channels, the role of the physical store is changing in order for brands to remain competitive.

    We set out to the high street to find the top stores that are innovating retail technology and, ultimately, adding value to the customer shopping experience.

    Find out how retailers are enticing and engaging shoppers in a high-demand society.

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    THE QUEEN’S AWARD FOR ENTERPRISE INNOVATION – WINNING DELIVERY APPROACH

    The Queen’s Awards for Enterprise is one of the world’s most distinguished business awards, celebrating and recognising enterprise excellence in UK companies. Announced annually by Her Majesty the Queen, the awards follow a rigorous and highly competitive judging process and are only bestowed on organisations that maintain the highest levels of business excellence.

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    “The new solutions we’ve developed with BJSS are powering better decision making and reducing operational risks. With a single view of the truth and a reliable, scalable platform, we have improved our service levels and can now focus on enhancing the customer experience. We now have the elasticity to support high traffic and to reduce compute capacity to lower levels during slow periods to manage our cost base effectively.”

    Marcus Sims, Chief Technology Officer at Beauty Bay