Feature

    The benefits of cloud through modern managed services

    Leaders of IT service delivery need better ways of managing digital business. In this paper, we share how BJSS has built and migrated critical systems for government and regulated organisations, bringing them the benefits of cloud through Modern Managed Services.

    BJSS managed service whitepaper

    WHAT WE DO

     

    Managed Cloud Services

    Effectively manage your cloud platform. From cost and performance optimisation through to routine maintenance.

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    Managed Applications

    Build, migrate and manage your applications. We can support your application journey from build through to support and maintenance.

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    Managed Data, Platform & Analytics

    Ensure timely and accurate insights are delivered reliably through infrastructure operations, automated pipelines and coordinating your talent.

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    Underpinned By
     
    Service Delivery

    A modern service management model underpins all of our Managed Service offerings. It blends traditional service management with Cloud and modern software development.

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    A COMPLETE END-TO-END OFFERING

    Maintain the focus on your core business and concentrate on what you do best. Our modern managed service assesses your existing IT environment, provides credible roadmaps to migrate and modernise, and then manages your service from BJSS’ dedicated UK-based, government-level secure, Managed Service facility.

    BJSS managed service offering graphic

    FLEXIBLE ENGAGEMENT MODELS

    Our flexible engagement models and tiered service offerings allow you to implement our service quickly, cost effectively, and with ease. Plus our managed service is completely modular, so we can cater to your bespoke needs too.

     

    Essentials

    Quick and easy access to the essential Managed Service you need to keep your service current, secure and compliant.

    Speak to us about Essentials >

    Advanced

    The benefits of our Essentials Managed Service plus added monitoring and support to help you continuously enhance your platform or application.

    Speak to us about Advanced >

    Premium

    Enjoy all of the benefits of Essentials and Advanced Managed Services, then add the expertise you need to continuously integrate, deploy and deliver at pace.

    Speak to us about Premium >

    Goal-Group
    “Outsourcing to BJSS was the catalyst to Goal achieving many of its corporate objectives and entering new, highly profitable markets. Their team are consummate professionals with an outstanding client-focussed work ethic that has taken our business to a higher plain than we could have previously forseen, culminating in winning a prestigious sales award from a Top 4 accounting firm.”

    Stephen Everard
    CEO, Goal Group

    MANAGED CLOUD SERVICES

    Effectively manage your cloud platform. From cost and performance optimisation through to routine maintenance.

    WE OFFER

    Billing & License Management
    Security & Compliance Management
    Cloud Account Delivery & Management
    Cloud Landing Zone Development
    Let's Talk
    Let's Talk
    Billing & License Management

    We’ll look after the billing of your cloud platforms as well as maintain your licenses so you can continue to run your solution with ease. We’ll then recharge you the cost and provide visibility of your bills via our customer portal.

     
    Security & Compliance Management

    Manage the security components of your infrastructure in order to remain compliant with regulations and your internal policies.

     
    Cloud Account Delivery & Management

    Save time and effort by leaving us to own your cloud vendor relationship. Using our experience in dealing with cloud vendors, we’ll ensure you’re receiving the best possible service.

     
    Cloud Landing Zone Development

    Benefit from our experience in engineering and software development to securely fast-track your delivery and derisk your cloud investment.

    Social-Finance
    “BJSS’ flexible approach helped us and our stakeholders, many of whom were new to technology-based solutions, to articulate and realise their goals. Faced with very short timeframes, BJSS mobilized to design and build an MVP and supported us to scale it nationally. The IPS Grow tool has helped health and employment services across the country to better manage their data, improve quality and demonstrate impact.”

    Osutaro Kili
    Associate, Social Finance

    MANAGED APPLICATIONS

    Build, migrate and manage your cloud-based applications. We can support your application journey from build through to support and maintenance.

    WE OFFER

    Application Performance Management
    Application Development
    Release Management
    Incident Management
    Change Management
    Let's Talk
    Let's Talk
    APPLICATION PERFORMANCE MANAGEMENT

    We use application performance management software to manage and measure your application performance levels and status, enabling accurate, real-time observations of system health and capacity.

     
    APPLICATION DEVELOPMENT

    Ready access to our skilled development teams to tackle your most complex requirements, modernising legacy services and building cloud native applications.

     
    RELEASE MANAGEMENT

    Successfully and continuously update your application with a proven release management service combined with BJSS’ expertise in DevOps.

     
    INCIDENT MANAGEMENT

    Manage incidents and restore normal service operation as quickly as possible, minimising the impact to your business operations.

     
    CHANGE MANAGEMENT

    Standardise and manage change across all of your environments, minimise downtime, and communicate all change requests or scheduled deployments.

    MANAGED DATA, PLATFORM & ANALYTICS

    Ensure timely and accurate insights are delivered reliably through infrastructure operations, automated pipelines and coordinating your talent.

    WE OFFER

    Machine Learning Model, Maintenance & Monitoring
    Managed Data Transformation & Ingestion
    Analytics as a Service
    Data Platform Maintenance
    Warehouse & Lake Administration
    Let's Talk
    Let's Talk
    Machine Learning Model, Maintenance & Monitoring

    Maintain the accuracy of your predictions and avoid model drift. We’ll monitor and retrain your models, so they continue to deliver accurate predictions.

     
    MANAGED DATA TRANSFORMATION & INGESTION

    Save time and money by allowing our engineers to extract, load and transform data in your platform, making it available for your users.

     
    ANALYTICS AS A SERVICE

    Gain crucial insights from your data through regular analysis, tailored to your needs.

     
    DATA PLATFORM MAINTENANCE

    Keep your data platform up to date and running efficiently. Our specialists will maintain your data platform for you.

     
    WAREHOUSE & LAKE ADMINISTRATION

    Administer the data in your warehouses and data lakes, ensuring it performs efficiently and is accessible to users

    SERVICE DELIVERY

    Achieve business outcomes without the process overhead through a model that integrates traditional service management with DevOps ways of working.

    WE OFFER

    Service Operating Model
    Minimum Viable Service
    Service Strategy Development
    Service Transition
    Cloud Operating Model
    Knowledge Transfer
    Service Desk
    Let's Talk
    Let's Talk
    SERVICE OPERATING MODEL

    Obtain a clear view of the service delivery that supports your platform and applications. We’ll provide a framework that is designed to define the process of your service, how to deliver value and how to support any compliance or regulatory requirement.

     
    CLOUD OPERATING MODEL

    Our assessments provide you with a clear roadmap to an optimum cloud operating model, which will act as a critical component for your wider transformational programme.

     
    SERVICE DESIGN

    Design your service. We’ll focus on your service catalogue management, service level management, availability management, capacity management, IT service continuity management, security management and supplier management. Using these concepts a comprehensive service process can be designed.

     
    SERVICE TRANSITION

    Transition your new services into a production setting. We’ll also assist you with ongoing changes to the live service including release and deployment good practice.

     
    MINIMUM VIABLE SERVICE

    Satisfy the minimum set of requirements for your managed service.

     
    KNOWLEDGE TRANSFER

    We’ll provide a full knowledge transfer of your managed service so that you’re always in control.

     
    SERVICE DESK

    Benefit from a single point of contact, via a choice of several channels,to register your service and incident requests.

    START YOUR MANAGED SERVICE JOURNEY TODAY

    Get Started
    Get Started
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