BJSS Delivers Insightful Partnerships: CIO Summit 2023 Recap

    By Damian Coyne, Head of Business Development, Australia

    Damian Coyne

    The Gold Coast recently played host to one of the most anticipated technology events of the year, the CIO Summit 2023 by Marcus Evans. It was an event where industry leaders and visionaries converged to discuss the latest trends, challenges, and opportunities in the ever-evolving landscape of technology. BJSS, represented by David Gore (Global Head of Business Development and Industry Development) and Damian Coyne (Australian Head of Business Development), seized the opportunity to engage in open and candid dialogues with key clients from Health and Life Sciences, Entertainment, Financial Services, Gaming, and Retail sectors. We also had the privilege of being in the company of distinguished technology and business leaders, including representatives from notable organizations such as Aspen Medical, EVT, Charter Hall, Coles, and Red Cross Blood Service, to name a few.

    As we draw the curtains on this event, we take a moment to contemplate the invaluable insights and meaningful connections established at the CIO Summit, and reflect upon our dedication to propelling innovation and nurturing enduring partnerships with our clients.

    A Shared Vision: AI and Advanced Analytics at Scale

    In today's fast-paced world, businesses are striving to harness the power of artificial intelligence (AI) and advanced analytics to gain a competitive edge. Our discussions with clients revealed that the pursuit of AI and analytics at scale is a common goal across various industries.

    Be it elevating patient care within the Health and Life Sciences sector, tailoring customer experiences in Entertainment, optimising financial strategies in Financial Services, boosting player engagement in Gaming, or streamlining operations in Retail, success hinges on the pivotal role of AI and advanced analytics.

    BJSS is committed to helping our clients navigate this journey. Our expertise in AI and advanced analytics, coupled with a client-centric approach, ensures that we tailor solutions to address specific industry needs. Our incredible, advanced AI story with Care Fertility blew the minds of several clients at the event.

    Foundation of Success: Enterprise Data Foundations

    No digital transformation is complete without a strong foundation in data management. The insights gained from our client interactions emphasised the critical role of Enterprise Data Foundations. In an era where data is the lifeblood of business, clients are seeking robust and scalable data solutions to support their growth and innovation objectives. There were many stories of 'data transformation gone bad' where siloes had developed, costs were uncontrolled and technology duplication needed to be avoided, all domains we have had key successes in addressing for many clients.

    BJSS is well-versed in designing and delivering Enterprise Data Foundations that empower organisations to harness the full potential of their data. Our approach aligns data strategy with business objectives, ensuring data quality, accessibility, and security to drive informed decision-making, rather than a 'build it and they will come' approach to data platforms, data strategy or adoption of MLOps (Machine Learning Model Operationalisation Management).

    Cloud-Powered Transformation

    The cloud is the cornerstone of modern digital transformation, enabling organisations to achieve agility, scalability, and cost-efficiency. During our conversations, it became evident that clients are keen on accelerating their cloud adoption journeys. Whether it's Amazon Web Services (AWS), Microsoft Azure, Microsoft Power Apps, Microsoft Power Platform, or Microsoft Co-Pilot, clients recognise the transformative potential of cloud technologies. FinOps, Cloud Optimisation in general and solid Identity and Access design, was still a hot topic with several customers sharing their frustration at a lack of basic architecture considerations to how they utilise cloud at scale.

    At BJSS, we understand that successful cloud adoption extends beyond migration. It requires meticulous planning, security considerations, and financial optimisation (FinOps). We stand ready to guide our clients through every step of their cloud transformation, ensuring they harness the full benefits while mitigating risks.

    Security and FinOps: Integral Components

    In an age of increasing cyber threats and financial scrutiny, clients underscored the significance of cybersecurity and FinOps measures. As digital ecosystems expand, the need for robust cybersecurity practices is paramount to protect sensitive data and ensure business continuity.

    BJSS is committed to helping clients fortify their digital fortresses by integrating cybersecurity best practices into every solution we deliver. Additionally, our expertise in FinOps ensures that cost management and optimisation are at the forefront of our cloud solutions.


    BJSS's presence at the CIO Summit 2023 on the Gold Coast has reinforced our dedication to serving as a trusted technology partner. The candid and insightful discussions with our clients in Health and Life Sciences, Entertainment, Financial Services, Gaming, and Retail have illuminated common goals and aspirations across industries.

    As a solution-focused forum, we found that CIO Summit was highly interactive, insightful, and personable. To be able to better understand our clients challenges firsthand via several insightful and detailed presentations, has enabled us to better understand and appreciate how and where BJSS can further support them. The networking was informal but informed, and helped to develop genuine connections across a new and varied client base.

    David Gore, Global Head of Business Development and Industry Development, BJSS

    The CIO Summit on the Gold Coast was intimate, collaborative, and insightful. It's truly refreshing to step outside the office and cultivate new connections in an environment solely dedicated to mutual learning and understanding the key challenges faced across different industries. This setting allows us to grasp how BJSS can provide assistance in solving these challenges effectively.

    As a lean, agile, and privately owned business, it's clear that our depth and breadth, backed by case study after case study, is going to mean we continue to develop long-lasting new client relationships through these forums.

    Damian Coyne, Australian Head of Business Development, BJSS