Health & Social Care



The health and social care industry is facing huge change. With new technology emerging and breakthroughs in medicine, there are many opportunities. These opportunities don’t come without challenges though: growing and ageing populations, diminishing budgets and rising prevalence of chronic and complex diseases. BJSS’ technology consultants work closely with the NHS, arms length bodies and private sector organisations, designing and delivering innovative healthcare technology solutions which enable them to continue providing outstanding round the clock care for patients.


Transforming Outpatient Care


The health sector can respond to the pandemic-triggered elective care backlog by using data to predict and manage demand, exploiting connectivity to meet capacity requirements and managing the evolving context with a holistic approach. This paper by healthcare consultants at BJSS – a leading strategic partner of the NHS – shows the way.

Data and AI White Paper




Using artificial intelligence and machine learning techniques we help understand predicted demand and use that to help you plan for the future.

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Achieve your needs with a service blueprint that clearly maps out the end-to-end patient journey. Help your teams plan and organise their work to create a seamless and coherent pathway.

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Create, shape, document and deliver your vision of the digital future direction for organisations, professional groups and citizens.

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By understanding local and national data collections we can create role based actionable insights to help shape future decisions.

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Create real empathy with your users to understand what they really need and why. From there, gain insight into how users experience your product through our continuous usability testing.

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Support patients, staff and the public with the appropriate use of technology. Access targets, quality and cost of care can all be achieved through performance improvement.

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As a trusted partner to the NHS, UK Government and the wider public sector, we’ve made our services available on a range of procurement frameworks – making it even more straightforward to work with BJSS’ healthcare consultants.

G-Cloud 12

BJSS has 68 Cloud support services available on a commodity-based, pay-as-you-go service. For use by the UK public sector.

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Digital Outcome Specialists

Digital transformation services for the public sector.


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Provides a simple, OJEU compliant route to purchase Cloud optimisation solutions for the NHS and public sector authorities.

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Health Systems Support Framework

Provides a quick and easy route to access support services including  digital strategies and providing analytics, management solutions and digital transformation.

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Technology Services 2

Services from strategy and service design through to transition to operational deployment. Includes large project services and up to top-secret classification. 

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Digital Technology Services

A dynamic purchasing system for the provision of digital technology services to the Scottish public sector.

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Spark DPS

Emerging technology products including Internet of Things (IoT), AI and automation, simulated environments, wearables and new improvements in security. 

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Automation Marketplace DPS

Intelligent automation services and solutions to include automation technologies, services, consultancy and licenses. 

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Implementation and support of AI systems, end-to-end partnerships and AI technologies in health and care.

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Digital Capability for Health

Application development and management services for the public health and care sector.

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Forecasting the progression of a disease or the expected utilisation of a part of a hospital is challenging. Using artificial intelligence and machine learning techniques our team can help to understand predicted demands and use that to plan staffing schedules, smooth bed demand and make best use of expensive areas of hospitals such as operating theatres.

We achieve Forecasting and Optimisation through Technology & Engineering, Data & AI and Digital Transformation Services.



Gain insights and perspectives to define a problem space, user needs and technical and policy landscapes that can help you to design creative solutions.

Design a to-be service that enables your users to achieve what they need in a consistent and seamless way. Create a service blueprint that clearly maps out the end-to-end user journey, technology landscape and data dependencies. Service blueprints are designed to help your teams prioritise and organise their work, so they can create a seamless and coherent solution for patients and healthcare professionals.

We achieve Service Design through DesignStrategyData & AI and Digital Transformation.

Local Digital Roadmaps

Our teams will help bring people together at STP level to create, shape, document and deliver a shared vision of the digital future direction for organisations, professional groups and citizens.

Built on the ability to deliver the vision, we provide a tech agnostic view on how technology can change the local health and social care landscape for the better.

We achieve Local Digital Road mapping through Design, Strategy and Digital Transformation.

BI and Data Visualisation

Healthcare systems run on data and information. Through deep understanding of local and national data collections we create role based actionable insights. We understand the need for information design to ensure people have the correct details at their fingertips to make time sensitive decisions consistently.

We achieve BI and Data Visualisation through Data & AI, Strategy, and Digital Transformation.

Design Research

Create real empathy with your users to understand what they really need and why, to gain perspectives and ideas that will develop better products and services. Make sure your products and services can be used by everyone, including people with disabilities, in every situation. Gain insights on how users experience your product through our continuous usability testing. We’ll help prioritise features, iterate interfaces and inform the product roadmap.

We achieve Design Research through Design, Strategy, Data & AI and Digital Transformation Services.

Performance Improvement

The Long Term Plan for the NHS will signal a reset on performance over the next five years, as frontline staff and managers continue to ensure record numbers of patients get the healthcare and support they need.

The NHS has a significant number of obligations to patients, staff and the public for access targets, quality and cost of care.

All of these can be achieved and maintained through appropriate use of technology to keep people in good health and out of hospitals, to support staff wellbeing, training and workload and to link up care for patients undergoing active treatment.

We achieve Performance Improvement through Technology & Engineering, Cloud & Platform, Managed Service, Data & AI, Strategy, Design and Digital Transformation.

Health & Social Care


Case Study

Delivering an Innovation and Agile Workshop

Case Study

Better information for Paramedics in the Field