about the research:

This Gartner® research has identified five key technology trends that will transform retail merchandising. The report can be used by retail CIO’s to help roll out the necessary changes to align merchandising technology to support digital transformation objectives. The research spells out the ‘five trends’ identified by Gartner, with clear actions to help execute on each.


Within the report:

  • -Overview – a top-level overview of the current landscape around retail merchandising technology.
  • AI and how it augments human decision making, with clear actions on how to execute.
  • Algorithmic merchandising and how it optimizes processes.
  • Contextualized real-time pricing through mobile and how to leverage it yourself.
  • Edge computing and how it can deliver greater data availability and processing.

Gartner, Top 5 Technology Trends in Retail Merchandising for the 2020s, By Robert Hetu, Published 30 March 2021.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.



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