Government is quite possibly the most complex environment in the UK, providing wide-ranging services to the entire population. With the increasing use of technology and a ‘digital by default’ position, the focus is on transforming public services safely, at pace and scale to enhance the relationship between both citizens and the state.

As one of the largest technology providers to the UK Central Government, BJSS works extensively with public sector organisations. We have deployed our Queen’s Award-winning delivery approach – Enterprise Agile, to help organisations including the Home Office, FCO, DVSA and Disclosure Scotland to transform the way they provide their services.

A powerful combination of Agile delivery methods, Open Source software and public Cloud technology

  • For the Foreign and Commonwealth Office we delivered Crisis Hub, the first security-accredited public Cloud-hosted solution in the UK public sector, developed entirely using Open Source in the public Cloud. Crisis Hub provides FCO staff around the world with immediate access to crucial information during crises affecting UK citizens.
  • For DVSA’s replacement of the MOT system, we helped introduce a next-generation service used by over 22,700 independent MOT vehicle testing centres and 88,000 unique users. To deliver the next-level of support and delivery flexibility required, we re-invented Cloud-hosted development and production environments. BJSS platform engineers work within delivery teams in our ISO 27001-compliant facility delivering and supporting a ground-breaking Cloud-hosted solution. Service levels and quality have increased dramatically, whilst costs and time implement changes are significantly reduced.
  • For another government agency, BJSS delivered the first ever hosting of OFFICIAL SENSITIVE data in the public Cloud. The solution has been accredited by the Home Office and the Police to store Police data in AWS and integrate with Police systems.


By encouraging the adoption of Open Source and Agile, the UK Government has been able to benefit from technologies that outperform their commercial alternatives while delivering dramatic cost-savings without compromising reliability or security. Once considered to be a follower, the UK Government is now very much the trendsetter. Government has leapfrogged the private sector.


Managing and overseeing complex departments that serve multiple needs can be extremely challenging. Up-to-date and fully functioning IT investments help Government to safeguard British citizens through access to the right data at the right time.

A European First

BJSS and a Scottish Government Agency delivered a European first. Highly-sensitive Police data was migrated from an ageing infrastructure onto a next-generation public Cloud platform, without compromising security standards. With high levels of accreditation, such as...

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Accurate Referral Forecasting at DBS

The Disclosure and Barring Service (DBS) processes 4.2 million applications a year. A significant proportion of these are sent to the police forces as referrals. To ensure adequate staffing levels, DBS wanted to enhance its predictions of referral applications. The...

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The Home Office

There are major business transformations happening across the Home Office. BJSS is helping to deliver them.


Atlas When fully delivered, Atlas, the Home Office’s immigration caseworking system currently in development, will provide a modern and sustainable digital service to replace an ageing and inflexible legacy platform. It will streamline the caseworking process, make...

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Settlement Scheme

Settlement Scheme The UK Government has been actively encouraging over three million EU, EEA and Swiss citizens affected by the UK’s decision to leave the EU, to apply to its EU Settlement Scheme which allows continued living and working in the UK. As part of a...

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Digital Interviewing

Digital Interviewing To deliver a new digital channel for asylum seekers and their solicitors to receive interview transcripts through a public online portal, the Home Office engaged BJSS to complete user research and propose a solution that met GDS, security,...

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With current investments in rail, road and air, Britain’s transportation landscape is set to look far different than it does now. In addition to modernising this physical infrastructure, the UK Government is also embarking on a digital modernisation strategy. It embraces the opportunities presented by new digital technologies and positions the UK as a world leader in transport technology.

Enhancing the HS2 notice production system

Enhancing the HS2 notice production system BJSS developed and enhanced the HS2 Notice Production System, an Azure-hosted solution that streamlines the process of gaining legal access to land. When commissioned, the HS2 line will run between London, the West Midlands,...

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Digital roadside payments

Digital roadside payments In collaboration with BJSS, the DVSA has modernised its process of collecting roadside Fixed Penalty Notices. Processing times have been reduced by two thirds in comparison to the legacy process. As a result, roadside interactions have been...

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Award-winning service management at DVSA

Award-winning service management at DVSA ItSMF UK, the IT Service Management Community, awarded BJSS and its Technical Support Service (TSS), “Service Transformation Project of the Year” for its delivery to the Driver and Vehicle Standards Agency (DVSA). The BJSS TSS...

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Agencies are the part of Government that is treated as managerially and budgetarily separate. As the “machinery of government”, Agencies have unique technology roadmaps and needs.

Helping to keep UK skies safe

Helping to keep UK skies safe Drones have never been more affordable and the number of them flying in UK skies has increased dramatically. To help manage this the UK Government has introduced the Drone Registration and Education Scheme (DRES), which will require all...

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Integrating UX design at the Met Office

Integrating UX design and the Met Office BJSS teamed up with the Met Office to perform both user research and design around four of its core services – Meteorological Operational Service Transformation, Service Water Flooding Hazard Impact Model, Weather Observations...

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