Complimentary Research

Payment Acceptance Will Never Be The Same After The Covid-19 Pandemic

The global pandemic has forever changed how consumers think about payments. Retailers need to fully understand the impact that Covid-19 has had on payment acceptance. In recognition of this, we are providing complimentary access to Gartner’s research piece – Payment Acceptance Post Covid-19.

About the Report

With such drastic changes to commerce and payment behaviour, businesses are adapting to make payment transactions fast and safe for both customers and associates. Application leaders need to protect business continuity and align with evolving customer payment expectations.

This complimentary research explores the impact that Covid-19 has had on payment acceptance and provides clear actions to help your organisation overcome these new challenges.

What you’ll learn

This report is for tech leaders working within the retail industry who are looking to understand the pandemic’s impact on payment acceptance and how to respond. In this paper, Gartner explores:

  • Changing consumer attitudes toward cash and other contact-based payment methods.
  • How retailers must change the way they manage and accept payments.
  • What technologies and trends retailers need to understand in response to Covid-19.
  • Why merchants need to realign KPIs with shifts in buying behaviour.
Gartner, Payment Acceptance Will Never Be the Same After the COVID-19 Pandemic, 1 October 2020, Dayna Ford, Joanne Joliet.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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