Department Stores 2.0

Georgina Wickman The future of department stores will be interactive, informative and an experience in itself. With department store obituaries seeming to become daily occurrences, it could be assumed that the culling has started. With around 50 Debenhams and 31 House...

Mel’s Musings 13 May 2019

Mel Wade We’ve seen an increasing amount of retailers hitting the headlines with their sustainability initiatives, both in fashion and grocery Are customers beginning to realise that they’re the missing sustainability link? Throughout April, Greta Thunberg caused a...

Does the department store have a future?

Hannah Tharp Many department stores have developed shopping channels in complete silos with apps, websites and stores that offer different experiences and functionality that don’t support the end-to-end journey. It’s not new news that department stores are seriously...

The discounters versus the ‘Big-4’

Giorgia Gallarati The British middleclass are being lured away from the big four, thanks in part, to these luxury ranges and getting more bang for their buck. Over the Christmas period, an incredible two-thirds of British shoppers visited Aldi or Lidl. This resulted...

BJSS’ Retail trends and predictions for 2019

Lizzie Willett Throughout 2019, retailers will need to become smarter on how they measure performance and how they use customer data to do so. 2018 was the year of many things, but it’s clear it wasn’t the year of the retailer. It has been a year of Brexit...

Why attempting to be everywhere has led to nowhere

David Gore Technology has reshaped the retail industry – changing where and how retailers sell product, services and experiences to customers. The current reality is that the retail sector is facing a long-term, continuing slowdown. Consumers are being hit by...

Amazon is coming, but is Asda the answer?

DAVID GORE In the current market, Sainsbury’s didn’t strike me as an organisation who were prepared to be this bold and spectacular. But, I should have known better, as Mike Coupe has now overseen two game-changing mergers in recent times. Like a lot of people, I was...

Bookmaking technology that handles high volume

Mike Buck Thanks to advances in Open Source software, Agile delivery techniques, the Cloud and Big Data, enterprise-scale software projects need not be as resource-intensive or unpredictable as they used to be. Having worked extensively with several of the UK’s...

The “Must Have’s” of Retail

Kate Bassett To remain competitive, retailers must be able to carry out variant AB testing with automated rollout/rollback dependant on automated KPI monitoring. They must also have real time monitoring of supply chain deliveries at all points, and real time...

The Agile journey for all Testers

Cassy Calvert Even small changes, implemented as part of the journey to Agile, can improve the quality of an IT project. Industry recognises Agile for delivering a viable product with greater speed and confidence, and for favouring user-centric features instead of...