Wickman’s Witterings 12 July

Georgina Wickman For the British high-street to succeed, it must not stop investing in innovation and building an immersive experience. To start things off, let’s talk about something that’s potentially in our near future…another recession. Yes, this is probably a...

Jake’s Takes 25 June

Jake Knowles If it wasn’t CVAs keeping retailers awake at night, then some other news last week may have done the trick. Let’s start with the three letters retailers are unable to shake off or forget about- CVA. Now I’m sure you’ve read about Arcadia’s CVA being...

Giorgia Judges 13 June

Giorgia Gallarati We are witnessing some interesting developments in the retail landscape including acquisitions and a sustainability revolution. It’s finally June people! And our beloved retailers are waking up from what has been a long cold winter. With the change...

Why do retailers need to care about sustainability?

Melissa Wade Retailers must be ready for the critical tipping point when more consumers demand sustainable practices. We have all become familiar with the facts and stats that regularly appear and dominate the headlines. The most shocking include that fashion is the...

Consumers’ Sustainability Dilemma

Melissa Wade Clothing is a tool used to communicate about our identity and therefore it’s something we put a lot of thought into. Despite this, we often don’t know where our clothes have come from and so the impact we are having on the environment is often left...

Tharp’s Thoughts 31 May 2019

Hannah Tharp When identifying reasons for Mothercare’s struggles of late I would suggest that their tired stores, outdated website and lack of innovation are high on the list of contributing factors. It’s been a fortnight of worrying news headlines to say the...

Department Stores 2.0

Georgina Wickman The future of department stores will be interactive, informative and an experience in itself. With department store obituaries seeming to become daily occurrences, it could be assumed that the culling has started. With around 50 Debenhams and 31 House...

Does the department store have a future?

Hannah Tharp Many department stores have developed shopping channels in complete silos with apps, websites and stores that offer different experiences and functionality that don’t support the end-to-end journey. It’s not new news that department stores are seriously...

Mel’s Musings 13 May 2019

Mel Wade We’ve seen an increasing amount of retailers hitting the headlines with their sustainability initiatives, both in fashion and grocery Are customers beginning to realise that they’re the missing sustainability link? Throughout April, Greta Thunberg caused a...

The discounters versus the ‘Big-4’

Giorgia Gallarati The British middleclass are being lured away from the big four, thanks in part, to these luxury ranges and getting more bang for their buck. Over the Christmas period, an incredible two-thirds of British shoppers visited Aldi or Lidl. This resulted...

BJSS’ Retail trends and predictions for 2019

Lizzie Willett Throughout 2019, retailers will need to become smarter on how they measure performance and how they use customer data to do so. 2018 was the year of many things, but it’s clear it wasn’t the year of the retailer. It has been a year of Brexit...

Why attempting to be everywhere has led to nowhere

David Gore Technology has reshaped the retail industry – changing where and how retailers sell product, services and experiences to customers. The current reality is that the retail sector is facing a long-term, continuing slowdown. Consumers are being hit by...

Amazon is coming, but is Asda the answer?

DAVID GORE In the current market, Sainsbury’s didn’t strike me as an organisation who were prepared to be this bold and spectacular. But, I should have known better, as Mike Coupe has now overseen two game-changing mergers in recent times. Like a lot of people, I was...

Bookmaking technology that handles high volume

Mike Buck Thanks to advances in Open Source software, Agile delivery techniques, the Cloud and Big Data, enterprise-scale software projects need not be as resource-intensive or unpredictable as they used to be. Having worked extensively with several of the UK’s...

The “Must Have’s” of Retail

Kate Bassett To remain competitive, retailers must be able to carry out variant AB testing with automated rollout/rollback dependant on automated KPI monitoring. They must also have real time monitoring of supply chain deliveries at all points, and real time...

The Agile journey for all Testers

Cassy Calvert Even small changes, implemented as part of the journey to Agile, can improve the quality of an IT project. Industry recognises Agile for delivering a viable product with greater speed and confidence, and for favouring user-centric features instead of...