New routes to market for retail

COVID-19New routes to market for retail  Hannah TharpPrincipal Consultant, Retail We all know that retailers that rest on their laurels and fail to innovate are likely to one day fail to resonate with customers and run the risk of becoming irrelevant, possibly even...

Harnessing the second rise of online retail

COVID-19Harnessing the second rise of online retail Jake KnowlesSenior Consultant, Retail It’s clear that this resurgence isn’t coming in-store anytime soon, so physical retailers will need to explore how to meet their customers in the comfort of their own homes. But...

A response to the crisis demands learning. And decisiveness.

COVID-19A response to the crisis demands learning. And decisiveness. Ralph RobinsonClient Principal, Retail It has come as no surprise that M&S has taken the decision to waive next year’s dividend. It follows on from last month’s decision to cut the final dividend...

It’s later than you think

COVID-19It’s later than you think David GoreHead of Industries Retail has never faced an event like COVID-19 before. Its combined speed, severity and scale has impacted every aspect of the global economy and could have dire consequences for retail – and other...