Department Stores 2.0

Georgina Wickman The future of department stores will be interactive, informative and an experience in itself. With department store obituaries seeming to become daily occurrences, it could be assumed that the culling has started. With around 50 Debenhams and 31 House...

Mel’s Musings 13 May 2019

Mel Wade We’ve seen an increasing amount of retailers hitting the headlines with their sustainability initiatives, both in fashion and grocery Are customers beginning to realise that they’re the missing sustainability link? Throughout April, Greta Thunberg caused a...

Does the department store have a future?

Hannah Tharp Many department stores have developed shopping channels in complete silos with apps, websites and stores that offer different experiences and functionality that don’t support the end-to-end journey. It’s not new news that department stores are seriously...

What makes us resilient to change?

Tom Silver Our perception of change is highly influenced by our experience of it. Whether change presents an opportunity or threat may be determined by the success or failure of our efforts. I love change. Perhaps a little too much. I often find myself in conversation...

Will traditional banks have a future?

Armin Eiber Established banks have strength in terms of economies of scale and size both in customers and data. However they really struggle to adapt to change In the mid 90’s Bill Gates famously said that banking is necessary, banks are not. Will this be the...

The Power of Purpose, and Starting Small

Tom Silver Having a clear view on what your organisation, team, programme or project is trying to achieve, and why, is essential for delivering change that adds the most value. Creating inspiring leaders, reconnecting employees with organisational values, and...

The discounters versus the ‘Big-4’

Giorgia Gallarati The British middleclass are being lured away from the big four, thanks in part, to these luxury ranges and getting more bang for their buck. Over the Christmas period, an incredible two-thirds of British shoppers visited Aldi or Lidl. This resulted...

Solar Energy in the UK – Challenges & Opportunities

Bruce Wen What opportunities remain for major utilities in the current stabilised market and what strengths can they leverage? UK solar PV installed capacity has grown to 13GW (UK Department for BEIS, 2018). Encouraged by UK government strategy and funding schemes for...

BJSS’ Retail trends and predictions for 2019

Lizzie Willett Throughout 2019, retailers will need to become smarter on how they measure performance and how they use customer data to do so. 2018 was the year of many things, but it’s clear it wasn’t the year of the retailer. It has been a year of Brexit...

Why attempting to be everywhere has led to nowhere

David Gore Technology has reshaped the retail industry – changing where and how retailers sell product, services and experiences to customers. The current reality is that the retail sector is facing a long-term, continuing slowdown. Consumers are being hit by...

Amazon is coming, but is Asda the answer?

DAVID GORE In the current market, Sainsbury’s didn’t strike me as an organisation who were prepared to be this bold and spectacular. But, I should have known better, as Mike Coupe has now overseen two game-changing mergers in recent times. Like a lot of people, I was...

The Current Utilities Market

Amir Soufizadeh Improved competition, operational excellence and cost-efficiency will define the future of the utilities sector, creating an environment that will, within five years, look radically different to how it looks at the moment. Driven by global and...

Where is Commodities Heading?

Amir Soufizadeh Commodity company earnings on a global basis are under pressure thanks to the lowest prices for a decade across the entire commodity spectrum. For centuries, commodity markets price fluctuations have impacted not only global and domestic firms but also...

Transformed EU Utilities Business Models & IT

Amir Soufizadeh IT transformation is apparent in production areas such hydraulic fracturing and extremely responsive microgrids, and on trading floors where Big Data analytics provide accurate insights from the vast amount of data available on consumption, demand...

The “Must Have’s” of Retail

Kate Bassett To remain competitive, retailers must be able to carry out variant AB testing with automated rollout/rollback dependant on automated KPI monitoring. They must also have real time monitoring of supply chain deliveries at all points, and real time...

How can banks counteract the GAFA threat?

Richard Meirion-Williams For banks to remain central in the lives of consumers, they must provide consistent and fulfilling customer experiences across the digital and physical environment. It’s not just about having access to customers credit or debit accounts, but...

Time to deploy MIFID II

Susheel Dodeja It is essential that all contributing stakeholders work collaboratively as early as possible. Following ESMA’s recent publication of the final draft RTS (Regulatory Technical Standards) on MiFID II, the time is right for trading organisations to prepare...