Retail Bank: Demand Forecasting For Call Centres

Retail BankOptimising Staff Resourcing Levels Financial Services | Artificial Intelligence Customers interact with organisations via multiple channels. But whilst cost efficiency provides a clear motivation for businesses to increase customer self-service, many...

ITV: Simplifying Travel Bookings

Simplifying Travel Bookings Retail | Artificial Intelligence ITV is on a mission to continuously modernise and improve. It wants to achieve this without damaging the culture, creative and commercial strength of its business. In light of this goal, the broadcaster...