Blog – Where does Santa go to vote? The North Pole

BLOGWhere does Santa go to vote? The North Pole Katie GibbsHead of AI It may be election week, but if you want to read something a bit more light-hearted then I’m continuing with my theme of how automation would impact Santa. This week I’ll take a look at how he could...

Blog – Applying Automation: how would it impact Father Christmas?

BLOGApplying Automation: How would it impact Father Christmas?  Katie Gibbs Head of AI I’ve spoken a lot recently about automation, and why I think the optimal way to achieve business value with automation is to engage with end users so that we combine their expertise...

Blog – Think twice before you sign an IPA licence

Katie Gibbs I’ve seen a lot of companies take a top-down approach to automation, and the result tends to be that they automate a process that didn’t actually take much time or effort to complete in the first place. Intelligent Process Automation (IPA) is a hot topic...

Blog – The time is now to think about ethics in AI

Sonia Ingram Following the fallout from the Cambridge Analytica scandal, many companies and organisations have developed ethical frameworks they strive to adhere to, but they give little in the way of practical advice on developing ethical AI. Sexist recruitment...

Blog – Privacy First Conversational AI

Tim Walpole We assume, often naively, that our personal data is used, and then deleted, and that there will be no trace of our interaction persisted. There is not a week that goes by where the news does not have a story about how our privacy has been violated....

Blog – Facial Recognition and Ethics in AI

Katie Gibbs We can’t trust such companies to look after the best interests of consumers and their privacy. There needs to be a clear ethical framework around the application of AI. Facial recognition is a controversial topic. It’s a problematic technology that many...

Blog – The harmful impact of female virtual assistants

Katie Gibbs They have been designed (by predominantly male teams) to not only symbolise femininity, but the tone of voice was originally designed to be flirty and coquettish. Female virtual assistants have a harmful impact on female empowerment. They are the...

Blog – Keeping up with the cutting-edge

Rob Griffiths As technology change accelerates, the cutting edge is at risk of being outpaced by the very-new cutting edge. You should read ‘Thank You For Being Late’ by Thomas Friedmanif you haven’t already. I love it. It’s about the rate of change in modern society....