Digital City Festival 2021

Accelerating E-Comm in Response to a Global Pandemic

Thursday 22nd April 2021
16:00 – 17:00 GMT

ABOUT THE EVENT

In modern Agile delivery, the pressure to deliver more in ever faster timescales is a recurring theme. As we are now acutely aware, the events of 2020 were unprecedented, and that led to a unique delivery challenge for Specsavers and BJSS.

March 2020 started with a productive planning session, with multiple teams committing to their deliverables for the next quarter. Within days, high street stores worldwide had seen their revenue streams diminish as customers were told to stay at home.

Specsavers needed to find alternative channels to interact with their customers. This gave way to the challenge to rollout additional E-Commerce functionality, to five markets across the world, in the shortest possible timeframe.

What ensued was frantic and challenging but an incredible demonstration of teamwork. We’re going to discuss the key factors that made this programme successful, what we learnt, and how we’ve utilised these lessons in the next phase of our delivery.

AS PART OF

SPEAKERS

Lee Proctor – Programme Lead, BJSS

Luke Barron – Delivery Lead, Specsavers

LOCATION

This is an online event – Zoom Webinar.

SEE WHAT WE’VE BEEN UP TO