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ITSM Awards 2016

Award Description

itSMF UK, the IT Service Management Community, awarded BJSS and its Technical Support Service (TSS), “Service Transformation Project of the Year” for its delivery to the Driver and Vehicle Standards Agency (DVSA).

The BJSS TSS offering combines a Service Desk with key ITIL processes, Agile development techniques, and a DevOps culture. The service is provided from a dedicated ISO27001-compliant facility in Leeds, and also includes application and server support in addition to running and supporting Cloud development and test environments.