Retail is no longer a single-channel ’9 to 5’ industry, but a low-margin 24/7 multi-channel environment. Technology drives competitive advantage.Transformation in the retail industry has had a direct impact on how technology is used and has driven the need for better support of the end-to-end process. The evolution of technology in the retail sector has also been responsible for more challenging non-functional requirements, in particular system availability and the ability to support high peak demand generated by online sales. Technology is now core to consumer perception of a business as reliable and credible. From developing credit agreement systems for mobile phone contracts, to replacing applications which power shop floor handheld terminals, to building robust and scalable retail e-commerce solutions, and using the latest Big Data techniques to extract insightful and timely Business Intelligence, BJSS provides a wide sector experience and can demonstrate an outstanding delivery record.